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Skype makes it easy to reach out to any person within the firm via just her/his name or email ID, start instant chats, retrieve them via outlook, share screens, video calls, and voice calls - all of which are used roughly 20-30 times a day on average by an average employee. Thus, the need was for an instant communication platform, customizable for enterprise, that could integrate well with these, and what better option than another Microsoft product. A major part of our office infrastructure depends on Office 365 suite and Outlook for mails and calendars. Even interviews for our firm are done via the platform.

Skype for is the default communication tool used across our organization for all parallels - Tech, Finance, HR.